The innovative features and capabilities of IP Telephony (IPT) are attractive for enterprises of all sizes that are seeking a competitive advantage in their respective markets. Don't you find it amazing that cost savings are often the initial motivator for considering IPT, however our clients and industry research analysts and data indicates that enterprises have often adopted IPT in order to gain competitive advantage! IPT technology is still in its early stages, yet it is increasingly attracting the interest of all enterprises. Our clients that leverage the unique capabilities of IPT drive not only business value, but also additional cost savings.

Data and voice sharing the same network is not new! Throughout the 80s and 90s, PBX vendors attempted to successfully provision data over voice networks. These capabilities were mostly available to large enterprises and typically failed to deliver the convergence and cost savings they promised. Voice and data vendors converge these network technologies because they enable business capabilities for enterprises of all sizes. Although it is more efficient to provision voice traffic over a data network, voice traffic is more sensitive to network latency. Therefore it is imperative to properly provision a data network to support voice. WSN has deployed voice over IP networks (VoIP) since 1997 and has helped many of our clients leverage the promise of VoIP.

IPT provides two main advantages. First, by utilizing the same network infrastructure as data traffic, IPT achieves cost savings by eliminating the need for a separate voice network both within and outside of the enterprise. Second, the use of general-purpose data server technology in IPT has opened the door to the addition of both enhanced voice features and voice-data features to business communications.

As IPT is a new technology for most enterprises, our knowledge and experience is extremely valuable in assessing IPT solutions and how to leverage the technology to grow your enterprise.

With respect to products, the range of solutions currently targeted towards small and mid-sized enterprises (SMEs) varies considerably due to the diverse backgrounds of the key vendors and their different arrivals to the IPT market.  Despite the background disparity among the top vendors, all offer strong, cross-vertical solutions.  Our knowledge and experience working with the "best of breed" solutions from technology leaders of Unified Communications (UC) can help you navigate the decision process and leverage UC for your enterprise.  WSN business analysts and engineers have provisioned UC solutions to converged voice, data and video over IP networks giving our clients a competitive edge.